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Shipping & Handling:

All orders are subject to verification by a Banana Peel representative.

Shipping costs apply to all items that require delivery to specific addresses. Orders for pick-up at any Banana Peel boutique are not subject to delivery charges.

All standard orders are processed on the next business day (Monday to Friday, excluding holidays, from 8AM to 5PM) upon the confirmation of payment. After ship out, transit time is usually 2-3 business days for Metro Manila addresses and 7-10 business days for provincial addresses.

Banana Peel also ships to international addresses. Please reach out to customercare@bananapeel.net for more details.

Payment Options:

We accept payments made through bank deposits, Paypal, MasterCard, and Dragonpay.

Payments may be made through bank deposits by following these steps:

  • STEP 1: Upon checking out, order details will be sent to your email address.
  • STEP 2: Choose any of our listed bank partners and take note of the company name and account number.
  • STEP 3: Settle the payment through over-the-counter deposit. Kindly settle this within three days. Failure to pay within this time period will automatically cancel your order.
  • STEP 4: Take a clear photo or a scanned copy of the deposit slip.
  • STEP 5: Send the file to customercare@bananapeel.net.
  • STEP 6: Sit back, relax, and your order will soon be on its way!

Banana Peel accepts bank deposits in the following banks:

  • Asia United Bank (AUB)
  • Banco De Oro (BDO)
  • Bank of the Philippine Islands (BPI)
  • Chinabank
  • Metrobank
  • Philippine National Bank (PNB)
  • Robinsons Bank
  • UCPB

Tracking Your Order:

We will send an email with the corresponding tracking number once your item has been shipped out.

Returns, Exchanges, Changes:

Thank you for shopping at BananaPeel.net. Customer satisfaction is of utmost importance to us. We guarantee our customers that all Banana Peel products are of high quality, and worth your every penny. If, for any reason, you are not happy with your selections, we would gladly accept returns, exchanges, or issue you a refund within 30 days from the date on your invoice.

Please be advised that shipping charges are non-refundable. The shipping fee for the return or exchange of items ordered will be shouldered by the customer. Merchandise must be returned unworn and in original condition with a copy of the invoice.

For more details, please reach out to customercare@bananapeel.net.

Privacy:

Banana Peel reserves the right to use member or customer information to improve the brand's products, services, site content, and advertising.

Banana Peel does not sell, exchange, disseminate, or disclose any member or customer information to third parties. Information submitted on our Site stays confidential. Banana Peel and its affiliates respect your right to privacy and appreciates your business.

Payment Disclosure:

Please take note that the Payment Descriptor that you will see in your Credit Card Billing Statement will be Dragonpay Corporation.

Terms & Conditions:

Banana Peel provides this site as a service to clients. Please review the rules that govern your use of our site. Online users of this site are bound by these terms and conditions.

Information on this site may contain typographical errors; inaccuracies in pricing, product description and availability. Banana Peel reserves the right to change these information without prior notice. We apologize for any inconvenience. Should such matters arise, online customers may choose to refund purchases accordingly.

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